SDCERS' 2nd Updated Response to Coronavirus (COVID-19) Outbreak

Date: Mar 19, 2020


ATTENTION (updated as of 3/19/2020): Amid the COVID-19 outbreak, SDCERS continues to remain operational. However, effective today, our offices are closed to non-SDCERS staff members. This means that all retirement counseling appointments will either take place over the phone or be postponed until a later date. Those who have upcoming appointments will be contacted by an SDCERS staff member to discuss how you’d like to proceed.
You must send any paperwork (such as health reimbursement requests, for example) via email or U.S. mail. For the foreseeable future, you will not be able to drop off any paperwork at the office. Health-related paperwork can be emailed to or faxed to 858-581-5314. All documents can be mailed to our offices at 401 West A Street, Suite 400, San Diego, CA 92101.
Also, for the remainder of March, all scheduled seminars will be held as online webinars that can be accessed remotely. Those who are registered for the March 23rd DROP Entry Seminar should have received an email with further details and instructions for attending this online webinar. If you did not receive this email and believe that you should have, please email Communications Manager Jessica Maloney at
As always, if you have a retirement-related emergency, please contact our Call Center at (619) 525-3600. Please be advised our Call Center is extremely understaffed for the time being and call waiting times may be longer than usual. For any non-emergencies, please use the Contact Us page on our website to submit inquiries electronically.
Please continue to take all precautions to stay healthy.

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