SDCERS' Updated Response to Coronavirus (COVID-19) Outbreak

Date: Mar 17, 2020


ATTENTION (updated as of 3/17/2020): Amid the COVID-19 outbreak, SDCERS continues to remain operational. However, we will be discontinuing in-office visits. This means that all retirement counseling appointments will either take place over the phone or be postponed until a later date. Those who have upcoming appointments will be contacted by an SDCERS staff member to discuss how you’d like to proceed.
We also ask that you send any paperwork (such as health reimbursement requests, for example) via email. If you do not have access to email, you may mail in your documents or, if absolutely necessary, you can drop the paperwork off at the office. However, no staff members will be available to meet with any visitors to the office in person. Health-related paperwork can be emailed to - please attach any documents as PDF's only, as our firewalls will block any emails with non-PDF attachments. If you have other documents to send in, please inquire via the Contact Us page on our website and someone will contact you about where to send your paperwork.  
Also, for the remainder of March, all scheduled seminars will be held as online webinars that can be accessed remotely. Those who are registered for the March 23rd DROP Entry Seminar will be receiving an email with further details and instructions for attending this online webinar.
As always, if you have a retirement-related emergency, please contact our Call Center at (619) 525-3600. Please be advised our Call Center is extremely understaffed for the time being and call times may be longer than usual. For any non-emergencies, please use the Contact Us page on our website to submit inquiries electronically.
Please continue to take all precautions to stay healthy.

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