New Member Portal Design Upgrade

Date: Dec 10, 2022


IMPORTANT: If you continue to experience the "Site Offline for Maintenance" page when attempting to access the Member Portal, please clear your browser's cache and try again. 

If you log in to your SDCERS Member Portal account, you may notice it looks a little different – don’t worry, you’re not being tricked or phished! SDCERS’ IT and Member Services staff have been working diligently over the last few months to perform an upgrade of SDCERS’ internal systems and the Member Portal. Part of this upgrade included a slightly different look for the Portal:

Screenshot of Member Portal Login Screen

However, all of the same functions are available. Active members can still monitor their contribution account, run different retirement scenarios with the benefit estimate calculator, add and remove beneficiaries, apply for retirement, and more. Retirees can still access 1099’s and pay statements, as well as make updates to their tax withholding preferences, beneficiary designations, direct deposit, and contact information.
If you are perusing your account and come across any issues or have any questions about what you see, please don’t hesitate to send us a message about it via our Contact Us page, or call us at (619) 525-3600 on regular business days from 9:00 a.m. – noon and 1:00 – 4:00 p.m. (PST).

Document Under Categories: Member Portal, News Articles, Press Release