"I want to retire/enter DROP now please!"

Date: Mar 26, 2020


If this is you, we are glad that you’re ready to retire or enter DROP. However, there are a few things we want you to know right now:

  • Before the coronavirus outbreak, our retirement counselors were booked two months in advance and our Call Center received more than 100 requests each day.

  • Retirement appointments are now conducted via phone, and documentation is shared via email.

  • Most of our staff is telecommuting and SDCERS' downtown office is closed to members and the public.


  • If you want to retire now, you must submit your application online via the secure Member Portal.

  • If you need assistance with your Member Portal account, send a message through our Contact Us page.

  • This electronic application is not final – you will be able to make changes during your phone appointment before you sign and submit.


  • If you want to enter DROP immediately and already had an appointment scheduled, you will be contacted.

  • If you are just thinking about entering DROP or retiring soon and have questions, please utilize the resources on our website.

  • We have several fact sheets as well as FAQs that will answer all of your general questions.

  • City employees may register to attend one of our upcoming webinars. We hold at least three webinars or seminars per month. The April and May webinars are currently full, but we will be announcing additional webinars in the coming weeks. 

For specific questions about your retirement account, please send us a message through our Contact Us page SDCERS cannot provide personalized benefit estimates on request – please use the Benefit Estimate Calculator tool in your Member Portal account for this.

Document Under Categories: News Articles, Press Release, Retirement Resources