As SDCERS staff teleworks for a portion of each week, there may not always be a retiree health staff member available in the office to assist members in person. Moving forward, please submit your retiree health documentation to SDCERS via our Retiree Health mailbox at health@sdcers.org. As always, please ensure any attachments are in PDF format, or your email may be blocked by our firewalls.
If you require immediate, in person assistance, you must travel to SDCERS’ downtown offices on a Tuesday or Thursday (not including holidays) between 9:00 a.m. and 4:00 p.m. You are encouraged to call ahead to confirm availability of a retiree health staff member. SDCERS’ Call Center is open on regular business days from 9:00 a.m. – noon, and 1:00 – 4:00 p.m.
Also, if you have a retiree health reimbursement plan through your City employment, your annual reimbursement allowance may have changed for fiscal year 2025. See this chart for updated City retiree health reimbursement allowances, which vary depending on your specific health reimbursement plan. City retiree health reimbursement allowances are based on a fiscal year calendar (July 1st – June 30th each year) and the annual allowances listed in the document linked above are effective as of July 1, 2024 and will reset on June 30, 2025.