As SDCERS staff teleworks for a portion of each week, there may not always be a retiree health staff member available in the office to assist members in person. Moving forward, if you would like to speak with a retiree health staff member in person, you must travel to SDCERS’ downtown offices on a Tuesday or Thursday (not including holidays) between 9:00 a.m. and 4:00 p.m. You are encouraged to call ahead to confirm availability of a retiree health staff member, especially if you are requesting to have your documents reviewed. SDCERS’ Call Center is open on regular business days from 9:00 a.m. – noon, and 1:00 – 4:00 p.m. You can also reach SDCERS’ retiree health staff via email, at health@sdcers.org.
Also, if you have a retiree health reimbursement plan through your City employment, your annual reimbursement allowance may have changed for fiscal year 2024. See this chart for updated City retiree health reimbursement allowances, which vary depending on your specific health reimbursement plan.