2024 City Retiree Health Open Enrollment & Changes to SCAN Health Plan

Date: Sep 27, 2023


City Retirees: 2024 City Retiree Health Open Enrollment will begin on November 1, 2023 and end November 30, 2023. The 2024 Retiree Health Booklets will be mailed in late October. This booklet provides details for all healthcare plans offered through the City of San Diego and the San Diego Public Employee Benefit Association (SDPEBA). You can also access an electronic version of this booklet on the City Retiree Health page. The electronic version will be available no later than October 30, 2023.

IMPORTANT: Significant changes are coming to the City's SCAN retiree health plan.
Effective January 1, 2024, Scripps Clinics and Scripps Coastal will no longer be part of the SCAN Health Plan provider network.
The Scripps relationship will continue for the following facilities:

  • Mercy Physicians Medical Group

  • Scripps Physicians Medical Group

  • Primary Care Associates of California

  • Prospect Medical Group

  • Optum/PCAMG

  • Greater Tri-Cities IPA (with some minimal changes)

If you are currently enrolled in the SCAN health plan, you should receive a letter in the mail from SCAN and a separate letter from SDCERS regarding these changes. You will also find the most up-to-date Primary Care Physician listings on the SCAN Health Plan website at www.scanhealthplan.com. If you choose to remain in the SCAN health plan for plan year 2024 and your current provider is associated with Scripps Clinic or Scripps Coastal, you will need to select a new provider. Alternatively, you can choose to enroll in a different City-sponsored Medicare plan. 
For assistance with plan comparisons and help making smart decisions when choosing providers, please remember to utilize the City’s free retiree health resource, CareCounsel. You can reach CareCounsel at 888-227-3334 or visit their website at www.carecounsel.com.
If you have any questions, you can contact SDCERS’ Call Center at (619) 525-3600, open on regular business days from 9:00 a.m. to noon and 1:00 to 4:00 p.m. PST. However, as this is a significant change to retiree health and open enrollment is about to begin, we anticipate a higher than usual call volume over the next several months. If your question is not urgent, we encourage you to submit your request electronically via the Contact Us page. SDCERS staff will generally respond to electronic inquiries within one business day.

If you need to come into our physical offices for any reason related to retiree health, please remember to come in on a Tuesday or Thursday and we recommend calling ahead of time to ensure an appropriate staff member will be available to assist you.

Document Under Categories: Health, News Articles, Open Enrollment, Press Release