Retiree health open enrollment for City of San Diego retirees will run from November 1st through November 30th. The calendar year 2024 City retiree health booklets have been mailed out to all eligible City retirees and beneficiaries, and an electronic version of the booklet is also available here. You can also download and complete enrollment forms by visiting the City Retiree Health page. After you’ve completed an enrollment (or disenrollment) form, you must send it to SDCERS by November 30th – we prefer you scan your forms and email them as a PDF attachment to health@sdcers.org, but you may also fax them to (858) 581-5314, or mail them to our offices at:
SDCERS – Health Division
401 West A Street, Suite 800
San Diego, CA 92101
As always, if you do not wish to make any changes to your current healthcare coverage, you do not need to take any action during open enrollment and your coverage will remain the same. There are no new plans this year and no significant changes to existing plans in terms of coverage, with the exception of the SCAN Medicare plan – please see this article for more information about upcoming changes to this plan.
SDCERS will not be holding any in-person open enrollment events. However, SDCERS will participate in the Retiree Help Day hosted by SDPEBA (San Diego Public Employee Benefit Association), which will be held on November 1st, beginning at 10:00 a.m. (PST). You can register for SDPEBA’s Retiree Help Day here.
If you are comparing different plans and trying to decide which is best for you, don’t forget about CareCounsel! CareCounsel Member Care Specialists are available for your healthcare inquiries and concerns. You can call them at (888) 227-3334 or e-mail staff@carecounsel.com Monday – Friday, 6:30 a.m. to 5:00 p.m. PST. CareCounsel also provides helpful videos on their website that may answer your questions about Medicare, here: https://carecounsel.com/medicare.html.
SDCERS’ Call Center is open Monday through Friday, from 9:00 a.m. to noon, and 1:00 to 4:00 p.m. (PST), at (619) 525-3600 and (800) 774-4977. Remember that if you need to come into our physical offices for any reason related to retiree health, please ensure you come in on a Tuesday or Thursday, between 9:00 a.m. and 4:00 p.m. (PST). Please be patient with our hard-working staff; we are working with limited resources and call wait times may be longer than usual due to an expected increase in health-related calls. You can also submit electronic inquiries through our Contact Us page.